About Client- Pensieve, an AI services company
Challenge: Pensieve have a stealth Defence client who wanted them to build a Legal Assistant that could answer user queries on legal acts and procedures. The overall project was large. However to get the overall project they first had to demonstrate their ability of building a technically sound and a user-friendly (having good UX) chatbot. Guess what, they just had a month!
.We picked a subset of legal acts along with potential user conversational flows related to those acts only.
We also had limited training data available so had to take calculated assumptions as well.
The tech team then went about doing its business ruthlessly: within 3 weeks we had built a chatbot that was answering to almost 60-70% of user queries and had almost all functionalities of a fullfledged bot like Voice to Text, Text to Speech, fairly working user prompts (good UX), offline mode etc